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communications designer | slashonista
Hometown: Phoenix, AZ
Jayna grew up in the desert sun of Phoenix, raised by parents who taught her the power of good storytelling and great customer service.
Now based in California, she has spent most of her professional life as a “multi-hyphenate.” Over the years, she has worked in multiple capacities with automätik while also pursuing acting and writing (including a book collaboration with her dad).
Now, Jayna brings her creative/storytelling sensibilities to her position as a Communications Designer. When she’s not working or performing on stage/screen, you’ll likely find her at the movies or Six Flags with her husband.
Dave and Jayna discuss the importance of clearly thinking things through, which starts with the ability to quiet the mind.
Dave and Jayna talk “Gumby”—what it is, and how it can make a huge difference in providing amazing customer service.
Dave shares a poor customer service experience that could have been avoided with a little extra effort.