The (New) Rules of Engaging Virtual Meetings – Tip #1
Take your virtual meetings and trainings to the next level with some quick tips that will help you stand out and engage your audience.
The Satisfaction Formula – Stretch
Dave and Jayna talk “Gumby”—what it is, and how it can make a huge difference in providing amazing customer service.
The Satisfaction Formula – Record Everything
Dave shares a poor customer service experience that could have been avoided with a little extra effort.
Finding the Story in Event Videography
Learn how to turn hours of event video footage into a compelling story that reveals what participants experienced during an event.
The Satisfaction Formula – Invest
Jayna discusses the value of investing in your employees and how it translates to business practices.