Dave dives into the meaning of value and its importance in customer engagement.
Check out the hot tips and tricks automätik has but together that will maximize participant engagement during your next virtual meeting.
Jayna provides an insightful look into what RESPECT means to Millennial and Gen Z customers.
Dave Sweet and Jayna Sweet explain why education, training, and development are vital steps toward providing great customer service.
Dave and Jayna explore how amazing customer service starts with a genuine smile.
In this post, Dave and Jayna dive into the concept formula behind The Satisfaction Formula.
In this post, we introduce The Satisfaction Formula—the first book in a series authored by father-daughter duo Dave Sweet and Jayna Sweet, that explores how to maximize customer engagement with a proven formula that guarantees results.
In this post, we’ll discuss when—and when not to—use a podium. Along the way, we’ll suggest a few tips to help bring you out from behind the podium and deepen your connection with your audience.
Planning a menu is often an after-thought for many, but it is an important aspect of an event that truly requires thoughtful consideration.