It’s Saturday night and you and your significant other step up to the cinema box office window for tickets to a movie you are eager to see. The agent smiles and says only first row seating remains. You have visions of leaning way back in your seats, heads at an odd angle, not seeing the whole screen at once because you’re too close. Do you buy the tickets?
Shopping for the Right Salesperson – My retail days were long ago. But even back then (the ‘90’s), when we had arranged a “sold” deal over the phone, by email, or through a buying service, we’d prepare for the customer’s arrival and would undertake a maximum effort to make his/her time spent in the dealership as short as possible.
Shopping for the Right Salesperson – After six weeks of online research, multiple store visits, and test drives, my wife Lisa and I agreed we’d lease a new SUV. In a previous post on our vehicle shopping process, I mentioned that we found a helpful, knowledgeable salesperson at the first dealership we visited.
Shopping for the Right Salesperson – During our new vehicle search, my wife Lisa and I recently expanded our consideration set to include a few select sedans in addition to the previously-examined SUVs. A 2019 sedan made the list, so on a Wednesday afternoon, I reached out to a dealership through a link on the dealerships main website.
Shopping for the Right Salesperson – In the previous post, I indicated that after two emails requesting a lease payment on an in-stock compact SUV, the dealership I had contacted still had not fully provided the information I requested. What to do?